FAQ

Q. What is a heat pump?

Heat pumps take the heat from cooler areas of the house or office and move it to another location in the house or office. In other words, they take the heat from one location and move it to the location where it is needed. In the winter, heat pumps move heat inside; in the summer, they remove heat from the home or office (acting like an air conditioner).

Q. What are some of the causes of poor indoor air quality?

  • 1. Tobacco products
  • 2. Excess moisture
  • 3. Household cleaning supplies and personal care products
  • 4. Air pollution
  • 5. Carbon Monoxide
  • 6. Asbestos

Q. How can you improve the air quality in your home or commercial building?

  • 1. Improve the ventilation, such as opening windows, opening doors, using exhaust fans
  • 2. Ensure that you are keeping up with maintenance on HVAC and other appliances in the home or building
  • 3. Use high-quality air filters
  • 4. Use an air cleaner

Q. What are the most common HVAC problems?

  • 1. The pilot light goes out
  • 2. Airflow is little to none
  • 3. The thermostat is not accurate
  • 4. Water is leaking
  • 5. High electric bill each month
  • 6. Heat pump is blowing cold air
  • 7. Outdoor unit will not come on or is making loud noises

If any of these happen, call us immediately so that we can diagnose the problem.

Q. How often should you change your air filter?

Check monthly, but change at least every three months.

Q. What is SEER?

Seasonal Energy Efficiency Ratio: the measure of the efficiency of air conditioners and heat pumps. The higher the SEER, the better the efficiency.

Q. What is AFUE?

Average Fuel Utilization Efficiency: the measure of efficiency of gas and oil furnaces. The higher the AFUE, the better the efficiency.

Q. What is BTU?

British Thermal Unit: the measure of heat content.

About Us

  • Marietta Comfort Air has been in business for over 18 years. We proudly serve our residential and commercial customers’ heating and cooling needs. Our commitment to you is what has kept us in business for so long. We look forward to serving your needs.

Contact Us

Address: 2599 Stoney Brook Ln, Marietta, GA 30062

Phone: (770) 565-5521